Job Description

Rep, Patient Access

Cancer care is all we do

Hope in healing

Cancer Treatment Centers of America® (CTCA®) takes a unique and integrative approach to cancer care. Our patient-centered care model is founded on a commitment to personalized medicine, tailoring a combination of treatments to the needs of each individual patient. At the same time, we support patients’ quality of life by offering therapies designed to help them manage the side effects of treatment, addressing their physical, spiritual and emotional needs, so they are better able to stay on their treatment regimens and get back to life. At the core of our whole-person approach is what we call the Mother Standard® of care, so named because it requires that we treat our patients, and one another, like we would want our loved ones to be treated. This innovative approach has earned our hospitals a Best Place to Work distinction and numerous accreditations. Each of us has a stake in the successful outcomes of every patient we treat.

Job Description:

Hours: Mon - Fri between 6:30am - 5:00pm, 8hr shifts

Job Summary:

Performs all tasks related to the admission/discharge/transfer process for all patient types.  Performs accurate collection of patient demographic and insurance information, to be verified upon each patient registration.  Performs check-in, check-out process for all registration appointments. Obtains all required patient registration forms, patient identification cards, and insurance cards.  Prepares for upcoming registration appointments. 

  • Prepares for each day’s appointments by reviewing schedule, pre-printing necessary documents and/or wristband.  Review insurance benefits and accounts for up-front collection opportunities and balances due. 

  • Performs check-in and check-out functions for daily Registration appointments

  • Accepts patient payments, issues receipts and handles petty cash as necessary

  • Ensures patient charts contain complete and accurate demographic and insurance information

  • Ensures patient picture is obtained and loaded into hospital EHR

  • Assists with department emails and answers registration hotline

Minimum Requirements:

  • High School Diploma or equivalent

  • Excellent customer service skills;

  • Familiarity with computers,

  • EHR, Microsoft Office products;

  • Organized and detail oriented;

  • Professional telephone etiquette and solid communication (verbal and written) skills;

  • Self-starter with ability to work independently

  • Two years’ experience with healthcare admission and registration processes, preferred

We win together

Each CTCA employee is a Stakeholder, driven to make a true difference and help win the fight against cancer. Each day is a challenge, but this unique experience comes with rewards that you may never have thought possible. To ensure each team member brings his or her best self, we offer exceptional support and immersive training to encourage your personal and professional growth. If you’re ready to be part of something bigger and work with a passionate, dynamic group of care professionals, we invite you to join us. 

Visit: to begin your journey.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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