Job Description

Rep, Health Information

Cancer care is all we do

Hope in healing

Cancer Treatment Centers of America® (CTCA®) takes a unique and integrative approach to cancer care. Our patient-centered care model is founded on a commitment to personalized medicine, tailoring a combination of treatments to the needs of each individual patient. At the same time, we support patients’ quality of life by offering therapies designed to help them manage the side effects of treatment, addressing their physical, spiritual and emotional needs, so they are better able to stay on their treatment regimens and get back to life. At the core of our whole-person approach is what we call the Mother Standard® of care, so named because it requires that we treat our patients, and one another, like we would want our loved ones to be treated. This innovative approach has earned our hospitals a Best Place to Work distinction and numerous accreditations. Each of us has a stake in the successful outcomes of every patient we treat.

Job Description:

Hours: Mon - Fri 8am - 4:30pm

The Release of Information Correspondence Clerk responds to all requests for medical record information from various requestors including health care providers, patients, attorneys, third party payers, Disability, and subpoenas.  All Release of Information must be in accordance with HIPAA federal regulations and state regulations.  The Release of Information Clerk interacts with patients in person or by telephone and obtains appropriate authorization for release.

Minimum requirements:

  • High School Diploma or equivalent
  • Must have a minimum of 1 year previous experience working in the HIM/Medical Records Dept.Experience working in a Release of Information function is preferred, but not mandated. 
  • If no previous experience, requires a minimum of three months on the job training to become knowledgeable regarding applicable records release policies, including governmental regulations and confidentiality standards
  • RHIT degree preferred


We win together

Each CTCA employee is a Stakeholder, driven to make a true difference and help win the fight against cancer. Each day is a challenge, but this unique experience comes with rewards that you may never have thought possible. To ensure each team member brings his or her best self, we offer exceptional support and immersive training to encourage your personal and professional growth. If you’re ready to be part of something bigger and work with a passionate, dynamic group of care professionals, we invite you to join us. 

Visit: to begin your journey.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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