Job Description

Director, Talent Operations

Cancer care is all we do

Hope in healing

Cancer Treatment Centers of America® (CTCA®) takes a unique and integrative approach to cancer care. Our patient-centered care model is founded on a commitment to personalized medicine, tailoring a combination of treatments to the needs of each individual patient. At the same time, we support patients’ quality of life by offering therapies designed to help them manage the side effects of treatment, addressing their physical, spiritual and emotional needs, so they are better able to stay on their treatment regimens and get back to life. At the core of our whole-person approach is what we call the Mother Standard® of care, so named because it requires that we treat our patients, and one another, like we would want our loved ones to be treated. This innovative approach has earned our hospitals a Best Place to Work distinction and numerous accreditations. Each of us has a stake in the successful outcomes of every patient we treat.

Job Description:

The Director, Talent Operations is responsible for managing the overall human resources operations. This includes: regulatory compliance within CTCA talent operations, delivery of services, programs and initiatives related to talent acquisition, performance management, compensation, leadership development, employee relations, succession planning, Stakeholder engagement and legal compliance.

Strategy:

  • Participate in monthly Board preparation and analysis with Executive Leader.

  • Complete annual budget preparation for review with Finance.

  • Serve as backup for Talent Executive in meetings including Leadership Team, Board of Trustees, MPR, Talent Leadership Team, HUB Team.

Stakeholder Relations

  • Ensures compliance to legal and regulatory Human Resources requirements as well as Joint Commission standards.

  • Investigates problems, disciplinary actions, and stakeholder concerns. According to circumstances, provides guidance and recommendations for problem resolution to department leaders and individuals.

  • Works with corporate Talent and Legal to ensure policies and procedures are accurate, fair and consistent.

  • Oversees maintenance of the Talent portion of the Ellucid policy management system.

  • Oversee the Employee Relations function including, but not limited to counseling managers and employees on the interpretation of company’s policies and procedures.

  • Presents Talent initiatives to leaders at monthly Department Leader meetings.

  • Serves as consultant to other management personnel on specific Talent issues.

Participates in enterprise wide Talent initiatives

  • Collaborates with CTCA counterparts.

  • Participates in enterprise Hub projects, Workday and other HRIS business processes.

Selection

  • Operationalizes the talent acquisition strategy and ensures that recruitment and selection activities and decisions are aligned to the operational needs of the organization.

  • Participate in FTE Committee.

Consulting

  • Represent the organization to outside government and accreditation agencies on Talent matters (TJC, EEOC, outside counsel, etc.). Ensures compliance to legal and regulatory Human Resources requirements as well as Joint Commission standards.

  • Maintain knowledge of current trends and developments in the field by reading literature and by attending related seminars, conferences and the like.

Required Education/Experience

  • Bachelor’s degree or equivalent work experience required (Recruitment and Selection, Employee Relations, Employee Compensation, Organization Development, Leadership and Culture, Engagement, Reward and Recognition, Computer Science, Business or related field, preferred; Master’s degree or equivalent work experience preferred in same disciplines.

  • Approximately 10 years progressively responsible related work experience, with at least two years in Healthcare experience preferred.

  • Excellent communication, analysis, organization, planning and presentation skills.

  • Advanced computer skills in MS Office with emphasis on Excel, Word, and PowerPoint preferred.

Preferred:

  • Society for Human Resource Management certification; PHR or SPHR preferred.

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We win together

Each CTCA employee is a Stakeholder, driven to make a true difference and help win the fight against cancer. Each day is a challenge, but this unique experience comes with rewards that you may never have thought possible. To ensure each team member brings his or her best self, we offer exceptional support and immersive training to encourage your personal and professional growth. If you’re ready to be part of something bigger and work with a passionate, dynamic group of care professionals, we invite you to join us. 

Visit:  Jobs.cancercenter.com to begin your journey.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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