Job Description

Cognitive Solutions Developer

Cancer care is all we do

Hope in healing

Cancer Treatment Centers of America® (CTCA), part of City of Hope, takes a unique and integrative approach to cancer care. Our patient-centered care model is founded on a commitment to personalized medicine, tailoring a combination of treatments to the needs of each individual patient. At the same time, we support patients’ quality of life by offering therapies designed to help them manage the side effects of treatment, addressing their physical, spiritual and emotional needs, so they are better able to stay on their treatment regimens and get back to life. At the core of our whole-person approach is what we call the Mother Standard® of care, so named because it requires that we treat our patients, and one another, like we would want our loved ones to be treated. This innovative approach has earned our hospitals a Best Place to Work distinction and numerous accreditations. Each of us has a stake in the successful outcomes of every patient we treat.

Job Description:

Job Overview

The Cognitive Solutions Developer leads problem diagnosis with enterprise stakeholders to synthesize ways to bridge system capabilities, generate new capabilities as necessary, and deliver the appropriate cognitive solutions to enable differentiated business/operational intelligence as well as new ways of working. Primary responsibilities of this role are:

Partner with stakeholders to identify business assets that are inaccessible due to data format, structure, or system functionality. Conduct small scale "experiments" to test the efficacy of unlocking this intelligence using machine learning, artificial intelligence, and other forms of algorithmic implementation to extract latent knowledge from business assets (e.g., NLP). Work with appropriate IT experts to implement and scale promising algorithms into production.

Additionally, identify opportunities to capture digital exhaust from user interactions with consumer facing technologies for modeling and synthesizing insights for operational improvement, feedback loops, and system enhancements.

Evaluate the feasibility of deploying algorithms against the cost of ownership and complexity incurred; including creating transparency around any potential ethical implications of such solutions to the intended problem sets.

Continuous learner, responsible for staying abreast of the newest techniques and tools that can be brought to bear against a wide variety of tasks (e.g., modeling, pipelines, algorithm curation, measurement, and deployment, etc.). Develops eminence through continuous improvement opportunities promoting accessibility of data, intelligence, as well as dissemination of best practices across the team.  

Partner with applicable colleagues to build resilience into configurations and monitor/maintain uptime for critical business inventions that rely on cognitive solutions; this includes identifying and proposing potential Enterprise Architecture changes or system modifications to IS leadership based on the evolution of business requirements.

Participate in and create an environment that stimulates innovation and creativity across teams and business partners.

Essential Job Responsibilities

  • Within established IT governance model and in collaboration with key partners and leadership, supports creation of  recommendations for enterprise architecture changes arising from the execution of key strategic cognitive solutions to help close system gaps and unlock the latent value of business assets.

  • Supports and manages cognitive solution planning, design, development, deployment, support, assessment, implementation, and partners with applicable team members on post-delivery maintenance.

  • Assesses existing and emerging technologies for potential business application and works with IT colleagues to formulate recommendations to present to leadership.

  • Creates awareness of cognitive solution interventions by disseminating best practices to IS and any interested stakeholders

  • Helps manage relationships with external vendors and internal/external service providers for maintenance and support of portfolio.

Skills, Education, and Additional Information

  • Four-year university degree or college diploma in the field of computer science, information systems, engineering, business or related healthcare field is required.  

  • Five to seven (5-7) years of experience in leading solution diagnosis and delivery of high impact programs, operating and influencing effectively across the organization and within complex contexts.

  • Minimum three (3) years designing, delivering, and/or "tuning" algorithms using relevant commercial or open source tools. 

  • Prior experience with ML/AI applications required. 

  • Demonstrated experience in researching, evaluating, developing, implementation, and maintenance of algorithms. With a focus on optimization, architecture, and pipelines preferred.

  • Ability to analyze new technologies, evaluate their application against problems, and develop recommendations on which can help close enterprise gaps against current capabilities.

  • Strong critical thinking, problem-solving, analytical, process improvement, engineering, project management, and facilitation skills.

  • Ability to develop strong working relationships and compromise, persuade and negotiate effectively.

  • Self-motivated with ability to prioritize multiple objectives under tight deadlines and ability to work independently with little to no oversight.


We win together

Each CTCA employee is a Stakeholder, driven to make a true difference and help win the fight against cancer. Each day is a challenge, but this unique experience comes with rewards that you may never have thought possible. To ensure each team member brings his or her best self, we offer exceptional support and immersive training to encourage your personal and professional growth. If you’re ready to be part of something bigger and work with a passionate, dynamic group of care professionals, we invite you to join us. 

Visit: to begin your journey.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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