Job Description

Abstractor, New Patient

Cancer care is all we do

Hope in healing

Cancer Treatment Centers of America® (CTCA®) takes a unique and integrative approach to cancer care. Our patient-centered care model is founded on a commitment to personalized medicine, tailoring a combination of treatments to the needs of each individual patient. At the same time, we support patients’ quality of life by offering therapies designed to help them manage the side effects of treatment, addressing their physical, spiritual and emotional needs, so they are better able to stay on their treatment regimens and get back to life. At the core of our whole-person approach is what we call the Mother Standard® of care, so named because it requires that we treat our patients, and one another, like we would want our loved ones to be treated. This innovative approach has earned our hospitals a Best Place to Work distinction and numerous accreditations. Each of us has a stake in the successful outcomes of every patient we treat.

Job Description:

The New Patient Abstractor abstracts and summarizes new patient charts, serves as a point of contact for moderately complex charts, and working within pre-defined methods, tactics and procedures to impact department goals. 

The overall standard is accurate completion of new patient abstracts prior to the initial appointment and serving as a resource with in-depth and broad knowledge on patient charts. The New Patient Abstractor is expected to partner with Intake leadership to understand the department and corporate strategy and operating objectives. 

Job Responsibilities

Accurately abstract and document core clinical information from medical records in chronological order that is relevant to the patient’s cancer diagnosis to include diagnostic, treatment and social history.  In absence of appropriate documentation, will seek out or query physicians for complete clarification.  Promptly communicate missing essential records to the Intake Record Representatives.  

Will be assigned a variety of complexity in cancer histories and get direction from physicians or other qualified clinical personnel involving more complex charts.


10%| 2.  Maintain working knowledge of cancer and abstracting by attending meetings and educational opportunities suggesting by your leadership.  May be asked to assist with training/on-boarding of new Stakeholders.

10%| 3. Support department strategy and key performance indicators by tracking personal productivity/statistics on monthly department log and on Lean Daily Management board.  Partners with leadership to understand the department and corporate strategy and operating objectives.  Follows established methods, processes and pathways to accomplish goals and seeks out guidance for less routine or new assignments.

10%| 4.  Serves as a resource to Nurse Navigation and the Patient Empowerment Care (PEC) team on contents of outside records on incoming new patients.

10%| 5. Supports department strategy and key performance indicators by assisting on projects and assignments as requested by leadership outside of routine work. 

Skills, Education and Additional Information

  • Requires Bachelor’s degree and minimum 2-3 years of experience in the medical field, preferably oncology.
  • Knowledge of medical record content adequate to support new patient evaluation.
  • Strong attention to detail, excellent analytical and communication skills.
  • Must have knowledge of anatomy and physiology, medical terminology, surgical terminology and pharmacological terminology.
  • Must be able to communicate effectively.
  • Experience with navigating electronic medical records, documentation experience within electronic medical record preferred. 

We win together

Each CTCA employee is a Stakeholder, driven to make a true difference and help win the fight against cancer. Each day is a challenge, but this unique experience comes with rewards that you may never have thought possible. To ensure each team member brings his or her best self, we offer exceptional support and immersive training to encourage your personal and professional growth. If you’re ready to be part of something bigger and work with a passionate, dynamic group of care professionals, we invite you to join us. 

Visit: to begin your journey.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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